Frequently Asked Questions
Everything you need to know about bringing sustainable luxury into your home.
What materials are used in Happi Planet products?
We prioritize eco-friendly and sustainable materials, including organic cotton, FSC-certified wood, and recycled glass, to ensure every piece is as kind to the planet as it is to your home.
How long does shipping usually take?
Standard shipping typically takes 3-7 business days within the domestic region. Expedited shipping options are available at checkout if you need your items sooner.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Simply contact our support team to initiate a return or exchange.
Are your products ethically manufactured?
Yes, we partner exclusively with fair-trade certified workshops and artisans who ensure safe working conditions and fair wages for all employees.
Do you offer international shipping?
Currently, we ship to over 20 countries worldwide. Shipping costs and delivery times vary by location and will be calculated during the checkout process.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.