Returns & Exchanges
At Happi Planet, we want you to be completely satisfied with your eco-friendly home essentials. If you are not happy with your purchase, we offer a 30-day return policy for unused items in their original packaging.
Initiate a Request
Contact our support team via email with your order number and the reason for your return to receive a Return Authorization.
Pack Your Items
Carefully place the unused products back into their original sustainable packaging to ensure they are protected during transit.
Ship the Package
Affix the provided shipping label to your box and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing